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Please note that the 14 day money back satisfaction guarantee only applies if the water purifier is returned complete with all packaging and parts, which are to be in original condition. Please do not lose, damage or scratch any parts. Of course, just using the purifier (ie returned with wet parts) does not constitute as damage.
The money back offer does not include the delivery cost, which has been included in the total purchase price. And in some cases, we may reserve the right to retain some of your payment, to cover costs, handling/restocking etc. This sum may be 10% of the purchase price. Money-back satisfaction guarantee does not apply to purchase of filter cartridges, parts, etc.
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